Privacy Policy

Who Operates This Website

This website is operated by TechRelay Electronics LTD, a private limited company registered in England and Wales. Company number 17349945. Registered address: 5, Whitworth Road, London, SE25 6XN, United Kingdom.

Email: [email protected]

What Data We Collect

We may collect personal data when you use the equipment supply enquiry form or contact form on this website. The categories of personal data we may collect include:

• Full name
• Email address
• Phone number (if provided voluntarily)
• Business or trading name
• Website address (if provided voluntarily)
• Buyer type and product enquiry details
• Intended use and supply requirements
• Any other information you choose to include in your enquiry message

We do not knowingly collect personal data from children under 18. If you believe we have received data from a child, please contact us immediately.

How We Use Your Data

Personal data submitted through this website is used solely to review and respond to electronics and telecommunications equipment wholesale supply enquiries. We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties except where required by law.

Specifically, data submitted through our forms may be used to:

• Review and respond to your supply enquiry
• Discuss product categories, specifications and availability
• Communicate supply terms, pricing discussions and logistics arrangements
• Comply with legal or regulatory obligations

Lawful Basis for Processing

We process personal data submitted through contact and enquiry forms on the basis of legitimate interests — specifically, to respond to business enquiries directed at us. Where applicable, processing may also be based on your consent (given by submitting the form and ticking the consent checkbox).

Data Retention

We retain enquiry and contact data for as long as is reasonably necessary to respond to and follow up on your enquiry, and for a reasonable period thereafter for record-keeping purposes. Data that is no longer necessary will be deleted or anonymised.

Your Data Rights

Under UK data protection law, you have the following rights:

• Right to access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may ask us to correct inaccurate data.
• Right to erasure — you may ask us to delete your personal data in certain circumstances.
• Right to restrict processing — you may ask us to limit how we use your data.
• Right to object — you may object to our processing of your data in certain circumstances.
• Right to data portability — you may request your data in a machine-readable format.
• Right to complain — you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us at [email protected].

Cookies

This website uses essential cookies to function correctly. We may also use analytics cookies to understand how visitors interact with the site. Please see our Cookie Policy for full details.

Important: What Not to Submit

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. We encourage you to review it periodically.

Contact

For privacy-related enquiries, please contact TechRelay Electronics LTD at [email protected].